We’re here to help

Just before you contact us, we may have the answer you are looking for in our FAQs – so take a peek.

Product and safety

Once opened, your Spacemask will begin to heat up as oxygen molecules in the atmosphere cuddle up to the mask’s iron particles in a natural heat exchange. Pop on and enjoy approximately 20 minutes of dreamy warmth while your mind floats in space before returning to Earth.

Yes, nothing is absorbed. They’re also brilliant for getting back to sleep after a night feed.

Absolutely! They are ideal for long flights and there’s no issue with taking them in hand luggage.

You might also find that they’re available to buy on your flight!

Yes, very – they help a great many people suffering from tiredness, headaches and migraines.

100%. Many of our customers or their friends find Spacemasks to be a great help when in hospital.

You bet! Thousands of people all over the world do each and every night.

Yes, children love Spacemasks and they really help them to unwind and
sleep better. Suitable from 5+.  Just loop them over ears twice to reduce
the size.

My orders

Yes - just pop to My Account and you’ll find your past orders.

I’m sorry to hear you have a problem with your order. Please email us at sales@spacemasks.com

Head to My Account and you’ll find your Subscriptions there.

Stockists and wholesale

Great! We stock many independent shops and large retailers, and we love to see Spacemasks popping up in retailers across the country. Please email sales@spacemasks.com to talk to Harriet directly.

Absolutely – it’s something that’s in place at some of the UK’s best hotels. Please email sales@spacemasks.com to talk to Harriet directly.

Sellers on these sites are not authorised – we suggest avoiding them at all costs. Shop small and you’ll be supporting a Buy Women Built business too!

Spacemasks are now sold in some of the finest retailers both online and in store – including Liberty London, Cult Beauty, Oliver Bonas, JoJo Maman Bebe, Sephora, Harvey Nichols, Fenwick and more – and even in the air with Jet2.


When you place your order, you’ll be given a delivery date at checkout. Once the subscription has started, you can change the next shipment date via your account.

You can adjust the frequency of your subscription by visiting your account.

We’d be sad to see you go, but of course, you can cancel your subscription via your account.

Looking after the planet

Yes, both the box and the foil are recyclable. The masks are made of cotton and only contain essence of jasmine and iron powder so all entirely natural.

Yes, both cruelty free and vegan.

Although Spacemasks can be used over and over again as an ordinary eye mask, the iron will only heat up once.


We are a small team who do everything in our power to help our customers! We aim to respond to any queries as soon as possible, but we appreciate your patience.

Email: sales@spacemasks.com
Social: Instagram, Facebook
Press, wholesale & trade enquiries: email sales@spacemasks.com